Empathy is a broad and often misunderstood term. We wanted to get to the root of it, so we went straight to the expert. Maria Ross, author of The Empathy Edge and Founder and Chief Brand Strategist of Red Slice, shares what her years of research into empathy in the workplace has told us about empathy's effect on the bottom line, company culture, and team happiness. A big thank you to Maria Ross, who has shared her guide on Five Ways Empathy Benefits Your Business with all you lovely people.